Support
Contact us
For any issue, reach out and include your account email and a brief description of what happened.
- Technical support: [SUPPORT EMAIL]
- Privacy & account deletion: [PRIVACY EMAIL]
What we can help with
Technical issues
Tabs not saving, sync problems, extension errors, or unexpected behavior.
Billing & subscriptions
Payment issues, plan changes, cancellation, or refund requests.
Account & privacy
Account deletion requests, data access, or privacy concerns.
Troubleshooting checklist
Before reaching out, try these steps — they resolve many common issues:
- Restart TABIN by closing and reopening the extension, or reloading it from
chrome://extensions. - Confirm you have a working internet connection (cloud features require connectivity).
- Verify you are signed in to the correct account if using cloud sync or paid features.
- Check that the extension is enabled and not disabled by Chrome.
- Try reloading the Chrome tab or restarting Chrome entirely.
When reporting an issue
To help us resolve your issue quickly, please include:
- Your account email (if applicable)
- A description of what you expected and what actually happened
- The TABIN extension version (found in the extension settings or
chrome://extensions) - Your Chrome version and operating system
- Any steps to reproduce the issue